Client: Client contact user account that will log into the client portal
Client Manager: SCIDES staff user account that has access to add/remove/update client files
Client Group: Category/Group of clients that would share the same file, such as privacy/safety/insurance documents
The Members > Clients section is the primary location to add, remove, and modify clients in the document management system.
Here we can add a new client, modify an existing one, and manage both the client managers and client groups that are assigned to each client.
Creating a new client also creates the user account they will log into the system with.
The Portals > File Sharing area is where the majority of file management is done
Here we can upload, modify, and assign files to clients and groups of clients
During the file upload process, a file or multiple files, can be uploaded, categorized, and assigned to a client/client group at the same time.
after a file is uploaded, it can be edited from the filesharing screen
Client's File Portal
Clients can log into the system at:
Once logged in, they will immediately be taken to their files page
FILE ACCESS REPORTING
File download logs can be accessed through the Portals > Download Logs menu.
Here we can review which files were last downloaded by each client.